Greentech Lead America: Silver Spring Networks, a smart
grid networking platform and solutions provider, announced that its customer
engagement solution, CustomerIQ, will support the White House-inspired Green
The Green Button initiative will enable utilities to
provide their residential and commercial customers with detailed, downloadable
energy usage information.
The Silver Spring CustomerIQ customer engagement solution
features an interactive web portal that delivers near real-time energy insights
via the web, mobile devices, email, and in-home devices as well as weekly email
reports and messaging to in-home devices, helping customer service
representatives engage customers in energy use topics.
When combined with the Green Button feature, consumers
will have timely access to their own energy data in consumer-friendly and
computer-friendly formats and will be able to shift or lower their energy
usage, save money and reduce their environmental impact.
“Our support of Green Button continues Silver Spring’s
commitment to open, standards-based networking and innovation to enable a
dynamic and thriving smart grid ecosystem,” said Matt Smith, senior director,
demand-side management business at Silver Spring.
“Providing consumers with easy access to data on their
energy consumption can help give them the tools they need to make informed
decisions about their energy use. Developing applications and services to help
consumers understand and control their energy use is a field ripe for American
innovation,” said Secretary Steven Chu.
Silver Spring’s utility customers using the CustomerIQ
web portal offering will have the option of enabling or disabling the Green
Button feature at their discretion.
Meanwhile, Silver Spring Networks is participating at
Power to The People event on Thursday, March 22, 2012 at the Newseum in
Washington. Working with many of its innovative utility customers, Silver
Spring will be presenting a Google Earth-based demo, highlighting multiple
smart grid applications.