GE’s Power Conversion business has signed a framework agreement with EDF EN to provide support services for the converters used in EDF EN’s wind parks throughout Europe.
The contract will help the staff of EDF EN Services, EDF Energies Nouvelles’ subsidiary dedicated to the operation and maintenance in Europe, to acquire the skills necessary to maintain and troubleshoot converters with support from GE engineers over the phone—or on-site for complex problems.
This will allow EDF EN Services to decrease downtime to maximize production of the wind turbine.
Under this contract, GE will offer remote service with hotline support, a short departure guarantee for on-site repairs, strategic spare parts and obsolescence management, single contract/single entry point, personnel training (including levels and certification) and contract management.
GE’s services will allow utilities to manage their operations and maintainance activities.