Suntech Power has extended the product warranty period for its photovoltaic modules to 12 years from 10 years earlier.
The solar technology company said that the new warranty policy took effect on January 1, 2016. Customers of Suntech need not pay warranty fees for the extra two years for benefiting from the extended warranty period, said Suntech.
Suntech will repair, replace or refund modules including factory-assembled DC connectors and cables during the 144 months from the warranty start date if they fail to conform to the standards specified in the warranty. Customers can transfer the Suntech warranty when the product remains installed in its original installation location.
Tang Jun, president of Wuxi Suntech Power, said: “The decision to extend the product warranty period is a result from our commitments to better serving our customers and we will spare no efforts to deliver the best products and services to our customers.”